FAQ's

❓ Frequently Asked Questions (FAQ)

🇸🇦 Is SmartyNow based in Saudi Arabia?

Yes! SmartyNow is a proud Saudi Arabian online store, sourcing products from local suppliers to ensure fast delivery across the Kingdom.

🚚 How long does delivery take in KSA?

Most orders are delivered within 3-7 business days after processing. We prioritize quick shipping to ensure you receive your products as soon as possible!

💳 What payment methods do you accept?

We currently only accept Cash on Delivery (COD) for all orders within Saudi Arabia. This allows you to pay for your order in cash when it arrives at your doorstep.

🔙 What is your return policy?

We accept returns within 7 days for items that are damaged, defective, or incorrect. Please contact us at smartynow1@gmail.com to initiate a return.

📞 How can I contact customer service?

You can reach our customer service team via email at smartynow1@gmail.com or message us on live chat . We’re here to help!

📦 Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via SMS or email, allowing you to monitor your delivery status.

🌍 Do you ship internationally?

Currently, we only ship within Saudi Arabia. We are focused on providing the best service to our local customers.